Refund and Cancellation Policy

At Italy Moto Tours, we aim to provide flexibility and transparency in our refund and cancellation policies. Please review the following terms carefully before booking your tour with us.

1. Deposit and Payment Terms

• A 20% deposit is required at the time of booking to secure your spot on the tour.
• An additional 20% payment is due 90 days before the tour start date.
• The remaining 60% balance must be paid in full 60 days before the tour start date.
• If the required payments are not received by the stated deadlines, the booking may be cancelled and the amounts already paid will follow the cancellation policy.
• You can make payments directly in USD, and we will confirm your selected motorcycle category (Premium or Top-End) and any additional requests upon booking.

2. Cancellation by the Customer

We understand that unforeseen circumstances can arise, and we’ve designed our cancellation policy to be as fair and transparent as possible. Because we secure hotels and motorcycles 6–8 months in advance, we need a slightly longer notice period to guarantee availability and keep our tours running smoothly.

• If you decide to cancel 150 days or more before the start date, we will fully refund the deposit paid.
• For cancellations made from 149 to 90 days prior to the start date, the deposit becomes non refundable, but we will issue a credit of equal value, valid for any tour in the following year.
• For cancellations made from 89 to 60 days prior to the start date, the deposit and the second 20% payment will be lost, and no refund or credit will be given.
• For cancellations made within 60 days of the start date, the entire tour amount will be forfeited and no refund will be given.

3. Cancellation by the Company

• In the rare event that we must cancel a tour (e.g., due to extreme weather, safety concerns, or failure to meet the minimum number of participants), we will:
  • Offer a full refund of all payments made, or
  • Provide an option to reschedule the tour without additional fees.

  Tours require a minimum of 6 participants (including riders and passengers) to proceed. We will notify you if the tour is canceled before the balance payment is due, and a full refund of the deposit will be issued.

4. Refund Processing

Refunds will be processed within 10-14 business days of receiving your cancellation request and will be credited back to the original payment method.

5. Travel Insurance

We recommend purchasing travel insurance to cover any personal travel-related expenses that may arise, including flights, accommodations, or last-minute cancellations.

6. Contact Information

For any questions regarding cancellations, refunds, or rescheduling, please contact us at:

Italy Moto Tours, LLC

contact@italymototours.com
tel: 727-253-0676
2207 Belleair RD Clearwater, FL 3376